The delivery usually is made within 7 days from the order's date. All orders, before being processed, are submitted to the main warehouse in Rome and, after, dispatched to our warehouse. If any product are NOT AVAILABLE anymore, orders will be canceled and refunded. Packages are shipped using DHL with tracking and no sign is required for the delivery. We will provide you a link to track your package online. The company is not responsable for any delivery delays over the shown date on the system.
Shipping costs includes handling, packaging costs and postage costs. Handling costs are fixed. We suggest to group all your items in one order. We can't group two different orders made separately, for this reason shipping costs will be charged for each of them. The package is sent on your own risk, but particolar attention is given for fragile items.
Boxes are properly wide and your items are safely protected.
If the consignee is missing items will be on hold at the courier warehouse, it's up to the client to get there to pick up them. The goods will be kept for 5 days, after the goods will return in our warehouse and the order will be canceled. In case of payment via PayPal or bank transfer, the amout will be refunded excluding handling costs.